Refund policy

Effective Date: August 2026

At Flavorable, we prepare every meal fresh to ensure the highest quality and hygiene standards. Due to the perishable nature of food products, we generally do not accept returns after an order has been delivered.

Refund Eligibility

A refund or replacement may be offered if:

• You receive the wrong order.
• Your order is missing items.
• The food is damaged or spilled during delivery.
• The order arrives in an unsafe or inedible condition.

Non-Refundable Situations

Refunds will not be provided if:

• You change your mind after placing the order.
• Incorrect delivery information was provided.
• The order could not be delivered because the customer was unavailable.
• The food has already been consumed.

Reporting an Issue

Please contact us within 30 minutes of receiving your order.

Provide:

• Order Number
• Photos of the issue (if applicable)
• A brief explanation

We will review your request and respond as soon as possible.